Website Terms & Conditions

NUVO Lettings Ltd

Last updated: 24 September 2026

These Website Terms & Conditions (“Terms”) govern your use of the NUVO Lettings website (“Website”).

By accessing or using the Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.

1. ABOUT US

The Website is operated by:

NUVO Lettings Ltd
Registered office: 128 City Road, London, England, EC1V 2NX
Company number: 17074395
Email: info@nuvolettings.co.uk
Telephone: 01270 295532
Website: https://www.nuvolettings.co.uk/

NUVO Lettings Ltd is a lettings and property management business operating primarily across Stoke, Cheshire, Liverpool, Manchester and surrounding areas (including Crewe).

2. USING OUR WEBSITE

You may use this Website for lawful purposes only.

You must not:

Use the Website for an unlawful purpose.
Attempt to gain unauthorised access to the Website or its systems.
Introduce viruses, malware or other harmful material.
Attempt to interfere with the operation or security of the Website.
Copy, reproduce or commercially exploit Website content without permission.
Use automated systems to scrape, copy or reproduce substantial amounts of Website content without our permission.
Misrepresent your identity or relationship with NUVO.

We reserve the right to restrict or suspend access to the Website where reasonably necessary to protect the Website, our business or other users.

3. PROPERTY INFORMATION

Property information displayed on the Website may include:

Property descriptions
Photographs
Floorplans
Measurements
Rental prices
Availability information
Property features
Location information
Approximate dimensions
Other property-related information

We take reasonable care to ensure that information published on the Website is accurate and up to date.

However, property information may change and errors can occasionally occur.

Unless expressly stated otherwise, information on the Website should not be treated as a contractual offer.

Rental prices, availability, property descriptions and other details may change without notice.

You should confirm important information with NUVO before relying on it.

4. PROPERTY AVAILABILITY

Properties advertised on the Website may become unavailable at any time.

A property being displayed on the Website does not guarantee that it remains available to rent.

Where a property is subject to an application, holding deposit, tenancy agreement or other process, availability may change before that process is completed.

5. VIEWINGS

Information about property viewings is provided for convenience.

Where viewing appointments are available through an online booking system, availability may change.

A viewing appointment does not guarantee:

That a property will remain available.
That an application will be accepted.
That a tenancy will be offered.
That the property will be reserved for you.

Applicants must satisfy the applicable tenancy and referencing requirements.

6. TENANCIES AND LETTINGS

Information provided on the Website does not itself create a tenancy, management agreement, agency agreement or other contractual relationship.

Any tenancy or other contractual relationship will be governed by the relevant agreement and applicable law.

Where there is a conflict between information on this Website and a formal contractual document, the formal contractual document will take precedence.

7. LANDLORD SERVICES

Information about NUVO’s landlord and property management services is provided for general information.

The specific services provided to a landlord will depend on the relevant agreement between NUVO and the landlord.

Fees, services, responsibilities and contractual terms may vary.

No information on the Website creates a contractual obligation on NUVO to provide a particular service unless expressly agreed in writing.

8. PROPERTY AND INVESTMENT INFORMATION

Some content on the Website may discuss:

Property investment
Rental yields
Rental values
Property management
Market conditions
Property strategies
Landlord considerations

This information is provided for general educational and informational purposes.

It does not constitute:

Financial advice
Investment advice
Tax advice
Legal advice
Mortgage advice
Professional valuation advice

Property investment involves risk and individual circumstances vary.

You should obtain appropriate professional advice before making financial, investment, tax or legal decisions.

Any examples or calculations provided are illustrative unless expressly stated otherwise.

9. ACCURACY OF INFORMATION

We aim to keep the Website accurate and current.

However, we do not guarantee that:

All information is complete.
All information is current at the time you view it.
The Website will be free from errors.
The Website will always be available.
Third-party information displayed or linked to from the Website will be accurate.

If you identify an error, please contact us so that we can investigate it.

10. THIRD-PARTY WEBSITES AND SERVICES

The Website may contain links to third-party websites and services, including property portals, booking systems, social media platforms and other external websites.

These links are provided for convenience.

NUVO does not control third-party websites and is not responsible for:

Their content
Their availability
Their security
Their privacy practices
Their terms and conditions
Any transactions you enter into with them

You should review the relevant third party’s terms and privacy notice before using their services.

11. ONLINE BOOKING AND FORMS

The Website may provide access to:

Viewing booking systems
Contact forms
Landlord enquiry forms
Property enquiry forms
Newsletter sign-ups
Other online services

Information submitted through these systems may be processed in accordance with our Privacy Notice.

Submitting an enquiry does not guarantee that NUVO will be able to provide the requested service or that a property will remain available.

12. INTELLECTUAL PROPERTY

Unless otherwise stated, the content on this Website belongs to NUVO Lettings Ltd or is used by us with appropriate permission.

This includes:

Website text
Logos
Branding
Graphics
Photographs
Videos
Design elements
Original articles
Guides
Marketing materials

You may view and use the Website for your own personal, non-commercial purposes.

You must not reproduce, redistribute, modify, publish, sell or commercially exploit our content without our prior written permission.

You may share links to our Website provided that doing so does not imply an endorsement, partnership or affiliation that does not exist.

13. USER-SUBMITTED INFORMATION

Where you submit information to NUVO through the Website, you confirm that:

The information is accurate to the best of your knowledge.
You are authorised to provide the information.
The information does not knowingly contain unlawful or harmful material.

You remain responsible for the information you submit.

Personal information will be handled in accordance with our Privacy Notice.

14. WEBSITE SECURITY

We take reasonable steps to protect the Website and our systems.

However, we cannot guarantee that:

The Website will always be secure.
The Website will be free from viruses or other harmful components.
Unauthorised access will never occur.

You are responsible for using appropriate security measures when accessing the Website.

You should not knowingly introduce malicious software or attempt to compromise the security of the Website.

15. WEBSITE AVAILABILITY

We may occasionally need to:

Suspend the Website.
Carry out maintenance.
Update systems.
Change functionality.
Remove content.
Modify or discontinue parts of the Website.

We will try to minimise disruption where reasonably possible.

16. LIMITATION OF LIABILITY

To the extent permitted by law, NUVO Lettings Ltd will not be responsible for losses arising from:

Reliance on inaccurate or outdated Website information.
Temporary unavailability of the Website.
Third-party websites or services.
Technical failures outside our reasonable control.
Information provided by third parties.
Unauthorised access or interference beyond our reasonable control.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

In particular, nothing in these Terms excludes or limits liability for:

Death or personal injury caused by negligence.
Fraud or fraudulent misrepresentation.
Any liability that cannot legally be excluded or limited.

17. INDEMNITY

You agree not to use the Website in a way that causes unlawful damage to NUVO Lettings Ltd, its systems or its reputation.

Where permitted by law, you may be responsible for losses reasonably arising from your misuse of the Website or breach of these Terms.

18. PRIVACY

Our use of personal information is explained in our Privacy Notice.

Our Privacy Notice forms part of the information governing your use of the Website.

19. COOKIES

The Website may use cookies and similar technologies.

Where applicable, information about our use of cookies will be provided through our cookie notice or cookie settings.

20. CHANGES TO THESE TERMS

We may update these Terms from time to time.

Changes may be made to reflect:

Changes to our Website.
Changes to our services.
Changes to technology.
Changes to applicable law.
Changes to our business.

The latest version will be published on this page.

Last updated: 24 September 2026

21. GOVERNING LAW

These Terms are governed by the laws of England and Wales.

The courts of England and Wales will have jurisdiction in relation to disputes arising from these Terms, subject to any mandatory legal rights that may apply.

22. CONTACT US

If you have any questions about these Website Terms & Conditions, please contact: