Est. 2021 · Built on 13 years of investing

Built by
landlords.
For landlords.

We have been landlords since 2013. We built NUVO because we could not find an agent we trusted with our own portfolio.

13%
Above market rent
6
Days to let
1.4 wks
HMO void
2 yrs
Avg tenancy
30 min
Referencing
2013
Investing since
[01]The story

We started as landlords. We became agents because we needed one.

"I watched a landlord get charged £125 to top up boiler pressure. That was the moment I knew the industry was broken."

I self-managed my own portfolio for 13 years because I could not justify handing it to someone who would treat it worse than I would.

Eventually it grew too big for one person. Cal quit his job to join me and we built the thing we had always wished existed. NUVO launched in 2021 - not as a theory, as a system we had spent years building on our own properties.

We charge less than the high street, we know more than the high street, and we treat every property the way we treat our own. Because we are landlords too.

- Steph James, Co-founder · Investing since 2013
Steph and Cal - NUVO Lettings co-founders
[02]Different

Not your average agent.

01

The industry is broken. We know because we lived it.

Same people every time. No handoffs, no call centres, no surprises on your invoice.

02

AI does the watching. We do the thinking.

We built our own management software. AI tracks every compliance deadline and payment. A real person reviews every action. Faster - not sloppier.

03

Selective by design.

We work with a small number of portfolio landlords deliberately. We have no intention of growing beyond what we can do well.

[03]Pricing

What it costs. No hidden extras. Ever.

Every invoice itemised, line by line.

Tenant find and advertising are charged at cost and itemised on your invoice. Photography is free. You see exactly what we paid - nothing added on top.

Service
Them
NUVO
Tenant find fee
£400+
£150+ at cost, itemised
Photography
Charged
Free
Tenancy renewal
£75+
£0
Deposit protection
£30+
£0
Check in / out
£50+
£0
Inventory
£150+
£0
Maintenance markup
10%+
0%
BTL management fee
10%+ VAT
10% inc VAT
HMO management fee
15%+
12% inc VAT
Portfolio of 5+
Rarely
Bespoke, lower
A 10-property landlord saves ~£6,880/year with NUVO.
Over five years: £34,400.
[04]The dashboard

We show you everything.

We built a dashboard so you can verify we are doing it right - without calling us. Every property, every tenant, every compliance deadline, every payment.

NUVO
Portfolio dashboard
🔔
Properties
5
Occupied
100%
Compliance
100%
Rent collected
£8,470
Properties
Address
Type
Rent
Compliance
12 Vyner Road, Liverpool L18
HMO · 6 bed
£3,420
All current
48 Bold Street, Crewe CW1
BTL
£925
All current
7 Albert Place, Macclesfield
BTL
£1,150
Gas due Aug
22 Wellington Rd, Stoke ST4
HMO · 4 bed
£2,100
All current
3 Park View, Northwich CW9
BTL
£875
EICR due Sep
Your vacancies listed on:Rightmove·Zoopla·OpenRent·SpareRoom
[05]Gallery

Properties we manage.

Real properties. Real photography. No stock images.

HMO lounge
Terrazzo vanity
Shaker kitchen
Bathroom
Sage kitchen
Lounge
Panelled bedroom
Studio
Bedroom
Garden
[06]Track record

In 4 years, no landlord has ever served us notice.

Our contracts are 3 months. Genuinely unhappy? We agree to 30 days. We have never had to have that conversation. Four years. Every landlord still with us.

"Would highly recommend. Personable, knowledgeable and reliable service."
- Chris B
LANDLORD
"Cal is so quick to respond when anything goes wrong and takes care of everything immediately. Three years and I would never go anywhere else."
- Lauren P
TENANT · 3 YEARS
"Moved seven properties to NUVO. The compliance visibility alone was worth the switch. Nothing falls through the cracks."
- Portfolio landlord, Cheshire
PORTFOLIO LANDLORD

Let's talk about
your portfolio.

15 minutes. No pitch.