About

We started as landlords. We became agents because we needed one.

[01]The story

How NUVO began.

I started investing in property in 2013. Self-managed every property for over a decade because I could not find an agent who would treat my portfolio the way I would.

I watched landlords get charged £125 to top up boiler pressure. I watched agents take a full month's rent as a finder's fee - whilst also charging a management fee every single month. I watched compliance deadlines get missed because no one had built a system for it.

Eventually the portfolio grew too big for one person. Cal quit his job to join me and we built the thing we had always wished existed. NUVO launched in 2021 - not as a theory, as a system we had spent years building on our own properties.

We charge less than the high street, we know more than the high street, and we treat every property the way we treat our own. Because we are landlords too.

- Steph James, Co-founder
Steph and Cal - NUVO Lettings co-founders
[02]Values

What we stand for.

01

Straight talk.

We tell landlords things their previous agent probably did not. If something is wrong, we say so.

02

Ethics, not just compliance.

Compliance is a floor, not a ceiling. We do not do the minimum required by law - we do what is right.

03

Selective, not scaleable.

We work with a small number of portfolio landlords by choice. When quality slips, we stop taking on landlords.

04

Built to last.

No growth targets. No pressure to scale fast. Same people answering your calls in five years. That is the commitment.

[03]The team

The people behind it.

Steph James
Steph James
Co-founder & Operations

Investing since 2013. HMO specialist, systems builder, and the reason NUVO's compliance has never had a gap.

Callum McIlveen
Callum McIlveen
Co-founder & Lettings Manager

A decade of customer service. Cal is the reason landlords stay and tenants renew.

Hammil Gonzales
Hammil Gonzales
Senior Administration

Compliance, legislation and tenant support. Nothing falls through the cracks.

[04]Where we work

Liverpool. Cheshire. Manchester. Staffs.

LiverpoolCheshireGreater ManchesterStaffordshireMacclesfieldWarringtonNantwichCreweKidsgroveBurnleyWallaseyStretfordPrestwichBuryNorthwichHale

Let's talk about
your portfolio.

15 minutes. No pitch.